A Thank You From The Managing Director.

11/05/2011 – Ongoing Success.

Firstly, a very big thank you to all past and present employees, installation teams, subcontractors, supply chain partners, and of course our valued clients for supporting In2grate Service Ltd in our journey throughout our first 10 years.  Similarly, to our families for their continued support, encouragement and understanding they provide.  Each and every one of you has contributed to our continued growth and success to date; and we look forward to further successful partnerships with you all for the foreseeable future.  

On a personal note, the loyalty you have all provided means so much.  Sincerely, I thank you all, because without the relationships built, the trials and tribulations we have all shared, the blood sweat and tears, and importantly the laughter, we would not be in the strong position we currently are.  You have all contributed in our success story.  THANK YOU!

 

Our History.

So, with a lifetime in construction behind me, 10 years ago (2011) I took the plunge to leave secure employment, and so forming In2grate Service Ltd to the tune of ‘what have you done’, ‘why’ and ‘what if’ questions being asked by my friends and family.  In the midst of recession opting to leave the luxury of a full-time employment in the hope of personal fulfilment.  Maybe it was a little bit of a gamble but I knew that by dedicating all of my time to what I knew best (listening and responding to customer needs) would surely lead to future success in a more stable post-recession world and this issue simply spurred me on.

With a time served 25 years within the construction industry of which I had primarily been tasked with providing customer service to clients in a technical and commercial capacity, now was the right time to step forward.  Now was the time to offer my services on a more personal footing. In2grate Service Ltd was formed, and the hard work now began.  Looking after clients and taking ownership of their problems on a more personal basis became rule number 1 for the business.  From an early stage, I took comfort that repeat business was forthcoming and that valued relationships were being built.  This nurtured trust both up and down the supply chain in a collaborative approach to our business model.  After 10 years, we are still in contact and dealing with some of the same people and businesses which is a real statement of mutual trust.

 

Present.

Relationships remain a key company focus.  Our staff, supply chain, clientele, etc. all remain equally important to us.  I encourage that we all share in this principle.  Collaboration is paramount to In2grate Service Ltd further progressing; and this will hopefully benefit our clients & supply chain in the knowledge they have our supportive backing and expertise for all our benefits.  

As well as normal business problems that any company endures, we have also had to contend with recession, Brexit uncertainties and more recently a global pandemic.  We are maintaining growth despite all such obstacles.  We are encouraged that many key clients repeatedly return to In2grate Service so we may assist them with their next problem-solving exercise.  Our office and site teams all are key to this.  We of course all have our own ideas which are supported and encouraged, but always maintaining the philosophy of clients’ best interests to leave no doubts about future ventures together.

 

Future.

Watch this space!  We have some big ideas that we hope will come to fruition quite soon.  We will share with you as and when we have any ‘go live’ dates to report.

Each small step we take is done with our client interests at heart but also so that our steady, continuous growth continues, to ensure we are here to assist you for years to come.  We are rightfully proud of our unblemished HSE record and for sure know this rightly encourages repeat opportunity.

In2grate Service Ltd embrace product development and future advances.  As construction becomes more challenging due to more complicated builds, quickening construction programmes and advances in technology, we all need to keep ahead of the game.  We are privileged that our supply chain remains at the forefront of technological development regarding roof drainage and continue to assist us with their ongoing support.  We in turn remain focussed in sharing our knowledge with you.  Together we will continue to prosper by working collaboratively within our supply chains.  We look forward to maintaining existing relationships and nurturing new ones.  We look forward to working together with you in the forthcoming weeks, months and years to help you select and overcome specific roof drainage issues.

Our first 10 years has gone so quickly.  We are looking forward to the next 10 years, the further challenges, and the continuing and new relationships we hope to secure.

Thanks for reading and please feel free to make contact with us to discuss your next development opportunity.

 

Kind Regards,

Andy